Privacy Policy

1. Introduction

At GameBox Camp Top, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our digital game store and services. By using our platform, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Account Information: Username, email address, password (encrypted)
• Payment Details: Credit card information (processed securely through our payment providers)
• Gaming Preferences: Purchase history, wishlist items, game genres of interest
• Technical Data: IP address, browser type, device information
• Usage Information: Gaming platform preferences, time spent on site
• Communications: Support tickets, chat histories, feedback

3. How We Use Your Information

Your information helps us provide and improve our services:

• Process and deliver your game purchases
• Provide customer support and technical assistance
• Send important updates about your purchases and account
• Recommend games based on your interests
• Improve our website and services
• Prevent fraud and ensure security

4. Data Security

We implement strong security measures to protect your data:

• SSL encryption for all data transmissions
• Secure payment processing through certified providers
• Regular security audits and updates
• Restricted access to personal information
• Encrypted storage of sensitive data

5. Data Sharing

We may share your information with:

• Game publishers for key activation and support
• Payment processors for transaction handling
• Analytics providers to improve our service
• Legal authorities when required by law

We never sell your personal information to third parties.

6. Your Rights

You have the following rights regarding your data:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to certain data processing
• Export your data in a portable format
• Withdraw consent for marketing communications

7. Data Retention

We retain your information for:

• Account data: As long as your account is active
• Purchase records: As required by law (minimum 5 years)
• Support communications: 2 years after resolution
• Marketing preferences: Until you opt-out

8. International Data Transfers

For users in the European Union:

• Data is processed in accordance with GDPR
• International transfers follow adequate safeguards
• Standard contractual clauses are in place
• You can request information about data locations

9. Children's Privacy

Regarding users under 16:

• We do not knowingly collect data from children under 16
• Parental consent is required for users under 16
• Parents can request data deletion
• Contact us immediately if you believe we have collected children's data

10. Changes to Privacy Policy

Policy updates:

• We may update this policy periodically
• Changes will be posted on this page
• Significant changes will be notified by email
• Continued use after changes implies acceptance

11. Contact Information

For privacy-related inquiries:

• Email: [email protected]
• Phone: +34 912 555 678
• Address: Calle de Velázquez, 22, 28001 Madrid, Spain
• Data Protection Officer: [email protected]