Terms and Conditions
Last updated: December 20, 2024
1. Introduction
Welcome to GameBox Camp Top! These terms and conditions outline the rules and regulations for using our digital game store. By accessing our website and making purchases, you accept these terms and conditions in full. If you disagree with any part of these terms, please do not use our website or services.
2. Digital Game Purchases
When purchasing games from GameBox Camp Top, you acknowledge the following:
- All purchases are for digital game keys only
- Game keys are delivered instantly via email and your account dashboard
- Prices are displayed in euros (€) and include applicable taxes
- Payment must be completed before game keys are released
- Game keys are unique and can only be used once
3. Refund Policy
Our refund policy for digital games is as follows:
- Refunds are only available for unused and unactivated game keys
- Once a game key has been revealed or activated, no refund will be provided
- Refund requests must be submitted within 14 days of purchase
- Technical issues must be reported within 48 hours of purchase
- Refunds are processed in the original payment method
4. Account Management
Users are responsible for:
- Maintaining the confidentiality of their account credentials
- Providing accurate and current personal information
- All activities that occur under their account
- Notifying us immediately of any unauthorized access
5. Game Activation and Usage
When activating purchased games:
- Follow the provided activation instructions carefully
- Ensure your system meets the game's minimum requirements
- Understand that some games may require third-party platforms (Steam, Epic Games, etc.)
- Accept that we are not responsible for additional platform requirements
6. Pricing and Availability
Regarding our game offerings:
- All prices are subject to change without notice
- Game availability may vary by region
- Special offers and discounts may have time limitations
- Price displayed at checkout is the final price
7. Technical Support
Our support services include:
- 24/7 customer service for purchase-related issues
- Assistance with game key activation
- Help with account-related problems
- Technical support for website functionality
8. Privacy and Data Protection
We are committed to protecting your privacy:
- Personal data is collected and processed in accordance with GDPR
- Payment information is securely processed and encrypted
- We do not share your data with unauthorized third parties
- You can request access to or deletion of your personal data
9. Contact Information
For any questions regarding these terms, please contact us:
- Email: [email protected]
- Phone: +34 912 555 678
- Address: Calle de Velázquez, 22, 28001 Madrid, Spain